Shipping Policy
Shipping Policy
At Kreain.shop, we are committed to delivering your joint pain relief products quickly and reliably, no matter where you are in the world. We offer global shipping to ensure that everyone can access our high-quality solutions. Below, you’ll find all the details about our shipping process, costs, and delivery times.
Global Shipping
We ship to most countries worldwide, so you can enjoy our products no matter where you live. Whether you’re in the United States, Europe, Asia, or anywhere else, we’ve got you covered.
Shipping Costs
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Free Shipping: Enjoy free shipping on all orders over $49 USD.
- Flat Rate Shipping: For orders under $49, a $7.99 shipping fee will be charged at checkout.
We believe in keeping our shipping costs transparent and affordable, so you can focus on what matters most—finding relief from joint pain.
Processing Time
Once your order is placed, our team works diligently to prepare it for shipment. Please allow 1-3 business days for order processing. During peak seasons or promotional periods, processing times may slightly increase, but we’ll always keep you informed.
Delivery Time
Delivery times vary depending on your location. Here’s an estimated breakdown:
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United States：5-8 business days
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North America：6-10 business days
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Oceania：6-10 business days
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Europe：6-10 business days
- Asia：6-10 business days
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Other Regions：10-20 business days
Please note that these are estimated delivery times and may vary due to factors beyond our control, such as customs processing or local postal delays.
Order Tracking
Once your order has been shipped, you’ll receive a confirmation email with a tracking number. You can use this number to monitor your package’s journey and get real-time updates on its status.
Customs & Import Fees
For international orders, please be aware that customs duties, taxes, or import fees may apply depending on your country’s regulations. These charges are the responsibility of the customer and are not included in the order total or shipping fees. We recommend checking with your local customs office for more information.
Returns & Damaged Shipments
While we strive to ensure your order arrives in perfect condition, we understand that issues can sometimes occur. If your package is damaged during transit or if there’s an error with your order, please contact us within 7 days of delivery, and we’ll gladly assist you. For more details, please refer to our Return Policy.
Questions?
If you have any questions about our shipping policy or need assistance with an order, feel free to reach out to our customer support team at [support@kreain.shop] or through our Contact Us page. We’re here to help!
Thank you for choosing Kreain.shop. We appreciate your trust in us and look forward to serving you!
— The Kreain Team